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News & Updates

Important Fire Information and Resources

8/28/2020

1 Comment

 

Wildfire evacuees may be eligible for cost reimbursement from their insurance company: 
http://www.insurance.ca.gov/0400-news/0100-press-releases/2020/release074-2020.cfm
 
Resources to Help Recent Wildfire Victims:
https://www.insurance.ca.gov/01-consumers/140-catastrophes/WildfireResources.cfm
 
Evacuation Checklist for Policyholders:
https://www.insurance.ca.gov/01-consumers/140-catastrophes/EvacuationChecklist.cfm

Evacuation Checklist and Home Inventory Guide App:
iPhone (
https://tinyurl.com/appleevacuationchecklist)
Android (
https://tinyurl.com/androidevacuationchecklist)

More detailed information can also be found at:
https://www.insurance.ca.gov/01-consumers/105-type/95-guides/03-res/index.cfm
1 Comment
Fawn Nekton
8/28/2020 11:53:32 am

The Office of the Ombudsman will assist with questions and complaints regarding insurers, insurance policies, and insurance claims. They can also help with licensing inquiries and general insurance related questions. They will assist you in filing a complaint with CDI.

The CDI office will refer your inquiry to appropriate experts, monitor timely processing, and ensure that you receive information on the outcome once an investigation has been
completed. In addition, they can often provide referrals on matters not under the jurisdiction of CDI.

Their contact information is as follows:

 Telephone (Constituents): (916) 492-3545
 Email (Constituents) ombudsman@insurance.ca.gov
 Fax: (916) 492-3649

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